SERVICE
Pre-sale
- 24 hours online service for your consult.
- Help you to choose right model of product.
- Provide actionable and cost effective advice.
Sale
- Give you the best quotation.
- Choose the payment method that's right for you.
- Track your order production progress and keep you informed.
- Timely production and on time delivery
- Send package drawings and videos before shipment.
After-sale
- Training on how to interpret, use, and apply the research results.
- Training how to install and operate the machine.
- Remote consultation and data-analysis support.
- Technical experts available for on-site or overseas guidance if required.
FAQ
- How do i plance an order?
- ou can click to contact us, contact us on WhatsApp, or send us an email, and we will have professional staff to help you place an order.
- What payment methods do you accept?
- We accept multiple payment methods, cryptocurrencies, bank transfers, PayPal and more
- Do you ship internationally?
- Yes, we ship worldwide.
- How long does shipping take?
- Usually our delivery time to the UK and the US is about 7-10 days, and to other countries it is about 2 weeks.
- What are your shipping rates?
- We will charge $60 for shipping per 10 boxes of products.
- What purity levels do your peptides have?
- Our peptides typically have a purity level of ≥99%, confirmed through rigorous testing and quality control.
- What is your return policy?
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Due to the sensitive nature of our products, we do not accept returns.
- What do I do if I have a complaint about the product I received?
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If you have any concerns or issues with your order, please contact our customer support team immediately. We are dedicated to promptly addressing and resolving any problems.
- Is my personal information secure when ordering from your website?
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Please rest assured that we fully protect the personal information of our customers.